Privacy policy

Last updated: October 6, 2026

Zaria hair collection operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Zaria hair collection is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure practices described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or rendered anonymous so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account details, transaction details, payment methods, payment confirmations, and other payment information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with us, including information you provide when contacting us, such as when submitting a customer service inquiry.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about your interactions with the Services, particularly how and when you access or interact with them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide your personal information.

  • Automatically through the Services, including from your device when you use our products or services or access our websites, and through cookies and similar technologies.

  • From our service providers, including when we engage them to implement certain technologies and they collect or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing payments and orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipments, facilitating returns and exchanges, allowing you to post reviews, and creating a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to tailor and improve the Services to better meet your needs.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or postal mail, and displaying online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and your other activities on the Services.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or respond to fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other login credentials with anyone.

Communicating with you. We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.

Legal purposes. We use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement or government agencies, investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other legal proceedings, and enforce our terms or policies or investigate potential violations.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, service providers, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping.

  • With business and marketing partners to provide marketing services and deliver advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to request that we not share information about you for the purpose of displaying targeted advertising and marketing content based on your online activities across different merchants and websites.

  • When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.

  • With our affiliates or more generally within our corporate group.

  • In connection with business transactions, such as mergers or bankruptcy filings, to comply with applicable legal obligations (including subpoenas, search warrants, or similar requests), enforce applicable terms of service or policies, and protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve them.

Information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence to provide and improve the Services.

Additionally, to protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, other merchants, and Shopify.

To provide these enhanced features, Shopify may use personal information collected from your interactions with our Store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and the rights available to you, please review the Shopify Consumer Privacy Policy.

Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with us or that we do not control, we recommend reviewing their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of the information found on them.

Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without restrictions on its use by us or third parties.

Our inclusion of such links does not, by itself, imply any endorsement of the content of these platforms or their owners or operators, unless otherwise stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as defined by applicable law) personal information relating to individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee "perfect security."

Additionally, any information you send us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts or policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information.

However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request as permitted by law.

  • Right to access / Right to know. You may have the right to request access to the personal information we hold about you.

  • Right to deletion. You may have the right to request the deletion of personal information we hold about you.

  • Right to correction. You may have the right to request correction of inaccurate personal information we hold about you.

  • Right to data portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, under certain circumstances and subject to certain exceptions.

  • Managing communication preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those concerning your account or orders you have placed.

You may exercise these rights through the designated areas of the Services or by contacting us using the contact information provided below.

To learn more about how Shopify uses your personal information and the rights you may have, including rights relating to data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your requests, as required or permitted by applicable law.

In accordance with applicable law, you may designate an authorized agent to exercise your rights on your behalf.

Before accepting such a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and we may ask you to verify your identity directly with us.

We will respond to your request within the timeframes required by applicable law.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us using the contact information provided below.

Depending on where you reside, you may have the right to appeal our decision by contacting us using the details below or by filing a complaint with the relevant data protection authority in your region.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or, where applicable, an equivalent agreement issued by the relevant UK authority, unless the data is transferred to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at info@zariahaircollection.com.